FAQ

 

 

Top 10 Frequently Asked Questions (FAQ)

1️⃣ How do I place an order?
Simply add items to your cart, proceed to checkout, enter your shipping details, and select a payment method.

2️⃣ How can I track my order?
Once your order is shipped, we will send you a tracking number via email so you can monitor your package.

3️⃣ Can I modify or cancel my order?
If your order hasn’t been shipped yet, contact our support team as soon as possible to request changes or cancellation.

4️⃣ What payment methods do you accept?
We accept Visa, MasterCard, PayPal, Apple Pay, Google Pay, and other popular payment options.

5️⃣ How long does shipping take?
Delivery times vary by region but typically range from 3 to 14 business days.

6️⃣ What should I do if I receive a damaged or defective item?
If your item arrives damaged or doesn’t match the description, contact us, and we will arrange a replacement or refund.

7️⃣ What is your return policy?
You can return unused items in their original packaging within 14–30 days (depending on store policy).

8️⃣ Do your products come with a warranty?
Yes, most of our products come with a 3 to 12-month warranty. Check the product page for details.

9️⃣ How can I contact customer support?
You can reach us via email, live chat on our website, or messaging apps like WhatsApp and Telegram.

🔟 Do you offer discounts or promotions?
Yes! Subscribe to our newsletter and check our website regularly for special deals and promotions.

If you have any other questions, feel free to reach out! 😊